Some clients registered with the phone number starting with +8, but the administrators could not find them in the system. Now the system automatically converts all phone numbers starting with +8 into phone numbers starting with +7. As a result — administrators quickly find any client.

Automatic opening of a shift on the cash server KKM immediately after the administrator starts the shift in the IZI CRM. The process is fully transparent: the status of the cash register is instantly displayed in the interface, and all receipts from the beginning of the working day are correctly recorded and go into the general reporting.

The cash register will have three operating modes to adapt to the capabilities of the club. In the absence of integration with cash equipment, sales can be conducted freely; receipts and shift reports are not printed, which simplifies the launch of new points. With full integration, the payment terminal is used: the system accepts payment and immediately prints fiscal receipts, maintaining compliance with legal requirements. In the "Printer Only" mode, payment is made in any way outside the terminal, and the receipt is formed and printed on the printer to confirm the purchase.

Previously, club data was saved on users' phones for quick download. But when the information about the club was changed, these changes were not displayed on some devices — customers saw outdated information. Now caching has been removed — all changes are instantly visible on all devices.

When trying to find a user by phone number in CRM, if you enter one or two digits, the interface freezes. The error has been fixed: the interface remains responsive when searching for a user.

The "Purchase Period" was renamed to the "Use Period" — now it is immediately clear to customers and administrators what is being discussed.

Sometimes the session was suspended at the completion stage, and the administrator had to manually resolve it. Now all sessions are terminated automatically correctly — no more freezes.

Now the closest club to the user is always correctly identified in the mobile application.

Previously, when a customer booked a PC through a mobile application for the future, this information did not immediately appear on the widget of the computer itself. Now the booking information is instantly displayed on the computer widget.

We have reworked the visuals for monitored metrics. User interface is now more comprehensive for reading, analysing and searching for new information. The new design allows you to quicker recognize the state of your systems and make decisions on clearer data.

We cleaned up and the number of metrics we read to optimize monitoring systems. This lowers the polling load, simplifies the work for administrators and lets you focus on the metrics that truly matter.

The Analytics section showed system reports that were not needed for work. We have removed these reports and now only the data that really helps to manage the club is available.

When the administrator closed the shift, he could enter the wrong password, but the shift closed anyway. Now, if you enter the wrong password, the shift will not close — everything is working correctly.

The logic of opening and closing shifts has been changed: now all actions are first performed in CRM, and then transferred to the cash register. If something goes wrong in CRM, the cash register will not receive a signal, and you will avoid data out of sync between the systems.

When the client created a session and switched between tariffs, an error was displayed. Now you can freely switch between any type of tariffs, and the payment works correctly.

Now there is a 24-hour format for Russia, and for UAE there is the usual 12-hour format with AM/PM.

Now there is a "Sell food" button in the context menu of the active computer — the form opens with the already selected customer. It's fast, convenient, and all statistics are saved.

The "Search client" field now appears immediately, without an intermediate button, and next to it is a separate "One-time user" button. The system searches by the last four digits of the phone number or by the full name, displaying at the top the regular guests of your club, and below — clients from other branches with the same data. In the list of numbers, the full name is shown in parentheses to instantly distinguish people with the same last name.

The ability to edit employee data has been added to keep CRM information up to date

If the "Cashier's name" field remained empty in the checkout integration settings, the payment did not proceed and an error was returned. Now it is impossible to leave this field blank. Errors are excluded, payment is stable.

In the settings of each tariff, there will be a field "Payment with bonuses, %". You set what percentage of the cost can be paid with bonuses: from 0 % to 100 %. For premium packages, you can limit the deduction to 10 %, for morning packages — allow 50 %, and for promotional offers — fully transfer to the bonus mode. When purchasing, the system automatically calculates the allowable amount and shows it to the client in iZi.Play.

It was possible to accidentally transfer the per-minute tariff to a zone where the same one already exists. Now the system won't allow you to make such a transfer — the settings remain correct and protected from accidental actions.

Some clients could not complete the session through the application — an error appeared. Sessions are now terminated correctly from the application.

When the PC was assigned, the session did not start, but went into the reservation. Now everything is working correctly: you have been given a PC, the session starts, and the PC is unlocked.

Sometimes the active session was not shown on the Computers section, although everything was visible in the application and on the widget. The display has been synchronized — now the administrator always sees the real picture of the club's load.

The per-minute tariff sale functionality in CRM provides an opportunity to issue a per-minute tariff not only in iZi.Play or in the widget, but also in CRM.

Fixed package sale functionality in CRM provides an opportunity to issue a fixed tariff not only in iZi.Play or in the widget, but also in CRM.

Backgrounds and fonts in the design will be updated, making the interface more modern and easier to perceive. Fixes have also been made to the user-facing part of the system to improve stability and performance.

If there are no connected PCs in the system, a special notification with connection instructions will be displayed. This will help administrators quickly understand what steps need to be taken (for example, updating the client software) so that PCs are correctly displayed in the system.

A step-by-step guide on how to set up bots in the CRM in order to receive alerts

When products were written off, the checkboxes did not work correctly. Now, when selecting a checkbox, the product is always included in the list, and the amount being written off corresponds exactly to the specified value.

In the settings of the per-minute tariff, the field was called "Price per hour" - this was confusing and did not reflect the real logic of the tariff. The field has been renamed to "Price per minute" — now the administrator immediately understands what exactly is being set.

The system receives a basic alert configuration with preset thresholds: when critical values are reached, notifications are automatically sent to the connected Telegram bot or chat, which provides convenient monitoring and quick response to incidents.

On the CRM homepage, in the "Bar analytics" section, the amount in the "Revenue" column was calculated incorrectly. The calculation has been corrected — now the correct value of the number of sales and the price for each item is displayed.

The updated Clients page has become clearer and more convenient to work with: — PDF/Excel uploads were removed — default sorting by last visit was added — the date of the first visit to the club was added — visual bugs were fixed

No data was displayed on the main page in the "Bar analytics" section. The display has been restored — analytics is available on the main page again.

The data was stuck at 15.10.2025 and was not updated further. The error has been fixed — movements in the warehouse are correctly displayed both before and after this date.

If the session ended early at the per-minute tariff, bonuses for unused time were not refunded. Now the unused time is automatically converted into bonuses and returned to the client's account in proportion to the remaining time.

It will be possible to send push notifications directly from CRM to the app to all club users or to a specific sample of users added to a specific group. Before sending notifications you will be able to understand how many users will receive notifications. After sending you will see statistics on successfully sent notifications. The mailing history is saved.

Now you can set different prices per minute for individual time intervals of each day of the week. Set an increased tariff in the morning hours, evening discounts or special rates for weekends — all in one intuitive interface.

In the iZi.Play application, a toggle switch "Auto-renew session" will appear. The client will be able to choose the system's behavior at the end of the main tariff in advance: continue playing on a per-minute tariff or end the session. The option is visible during the session and remains available in the profile, so the decision can be changed at any time without contacting the administrator. This transparency reduces the number of support requests, strengthens trust in the brand, and eliminates dissatisfaction with nightly deductions.

The ability to view the metrics of the key performance indicators report by specific employees will make it convenient to analyze employee performance.

Bonus report is a new analytical report that will allow owners to visually see the dynamics of accrued, spent and written off bonuses, track the average lifetime of bonuses, as well as the behavior of various types of customers in relation to accrual and expenditure of bonuses.

Adding a drop-down list of reasons for bonuses accrual in addition to the corresponding comment simplifies the bonus program analytics

The user no longer needs to double-click on the Analytics section if he managed to click on "Analytics" before the page was fully loaded. Previously, if the user managed to click on "Analytics" before the page was fully loaded, the corresponding section did not open the first time, it was necessary to click again, after which the Analytics section opened. This flaw has now been fixed.

The updated version of the bar performance report includes the best of the previous version of the report, the addition of new data visualization elements and the correction of the shortcomings of the previous version.

The process of issuing a per-minute tariff in the application will become easier and more transparent for the client (before the start, the client will be shown the number of minutes he can play, and for booking it will be necessary to select a tariff and click only on the button to go to the game). The new interface of the per-minute tariff will be adapted to flexibly adjusted cost of the per-minute tariff.

The brand new tab Logging in the corresponding section is the first step towards an updated, more convenient and informative event logging system in CRM. Instead of one Logging tab, a Logging section with two tabs has been temporarily created: Logging (a new tab with a more convenient format for reflecting events, logs for new types of events, for example, sending push notifications) and Logging (the old version), which retains access to logs that have not yet been transferred to the updated tab. Over time, logs of all event types will be moved from Logging (the old version) tab to the new Logging tab.

The updated version of the key performance indicators report includes the best of the previous version of the report, additions with new data visualization elements, and corrections for the shortcomings of the previous version.

A direct link to the Telegram bot gives the CRM user quick access to IZI technical support.

The order processing path in the widget has been updated, and the ability to manage payment methods on the widget has been added.

The booking map displays on one screen all past, active and scheduled sessions for each device in the club. Color indicators show the status — completed, in game, booked — and scaling by days and weeks helps quickly find the desired period. The booking map allows you to manage the protection and blocking of devices, create new bookings, and much more.

A new, more convenient CRM user path has been developed when creating a PC reservation.

The mobile application has added the ability to manage the payment methods used in the application in each of the visited computer clubs in a few clicks: add new ones, delete unused ones, and configure the payment method for auto-renewal.

Tooltips have been added to the CRM functionality that raised user questions to simplify user interaction with CRM.